Return Policy

Your satisfaction matters to us. Please review our return conditions below.

Return Window

· Returns are accepted within [e.g., 7 days] from the date of delivery.

· After this period, we are unable to accept returns or exchanges.

Conditions for a Valid Return

· The product must be unused, in its original condition, and undamaged.

· The product must be in its original packaging with all accessories, manuals, and tags included.

· Proof of purchase (invoice or order number) is required.

· The product must not fall under the non-returnable categories below.

Non-Returnable Items

· Mobile & iPad screen protectors, once opened or applied (for hygiene and consumable-nature reasons). If defective upon opening, it is replaced instead — see below.

· Cables and earphones/headphones that have been opened and used, unless defective.

· Any product showing signs of misuse, physical damage, or unauthorized repair.

· Products purchased on sale/clearance, unless stated otherwise.

Defective or Wrong Item Received

· If you received a defective product or the wrong item, contact us within [e.g., 48 hours] of delivery with photos/video of the issue.

· In this case, we will cover the cost of return shipping and offer a replacement, exchange, or refund based on availability.

Return Process

1. Contact us via [WhatsApp / Phone / Email / Contact form] with your order number and reason for return.

2. Once your return is approved, ship the item back or arrange for pickup (per our instructions).

3. After we receive and inspect the item, we will notify you of the approval or rejection of your return.

4. Approved returns are refunded via [original payment method / store credit] within [e.g., 5-7 business days].

Return Shipping Costs

· For change-of-mind returns, return shipping costs are covered by [the customer / the store].

· For defective items or shipping errors on our part, we cover the return shipping cost.

Exchanges

If you'd like a different item (size, color, or product), please contact us to arrange an exchange, subject to stock availability.

Contact Us

For any return-related questions, reach out via:

· [WhatsApp / Phone number]

· [Email address]

· [Contact form on the website]

We reserve the right to update this Return Policy at any time. Changes will be posted on this page.